Ordering,delivery and returns
Ordering
- How do I order?
- Open any product, choose your shade and quantity, then tap Order on WhatsApp. Your order is written for you; just send the message and we'll confirm it with you.
- Can I order several products at once?
- Yes. Send one product from the site, then add the rest in the same WhatsApp chat.
Delivery and payment
- Where do you deliver?
- We deliver across Lebanon. We'll confirm the delivery fee and timing when we confirm your order.
- How do I pay?
- Pay cash on delivery when your order arrives.
Returns
- Can I return a product?
- For hygiene reasons we can't take back opened makeup or skincare. If something arrives damaged or wrong, message us on WhatsApp within 48 hours with a photo and we'll replace it.
Something else? Ask us on WhatsApp.